The software displays this window because the device has previously installed an "unofficial version". Using these versions is risky, as these software versions from unknown sources typically hide background programs to steal user device and sensitive information, which is highly not recommended.

Solution

We need to remove the information that these software have tampered with and left behind on the device to solve this problem. Please follow the steps below to delete:

Click the Win button in the lower left corner, search for "%appdata%", and click the search result
Delete the Eagle folder on the screen
Restart the software

The software displays this window because the device has previously installed an "unofficial version". Using these versions is risky, as these software versions from unknown sources typically hide background programs to steal user device and sensitive information, which is highly not recommended.

Solution

We need to remove the information that these software have tampered with and left behind on the device to solve this problem. Please follow the steps below to delete:

Close the Eagle software
Open Finder and click "Go" > "Go to Folder" in the top menu
Paste the path "~/Library/Application Support/" and click Go (must start with ~ symbol)
Delete the Eagle folder on the screen
Restart the software

If the above methods still cannot solve your problem, please contact us.

After opening the software, it prompts "Invalid authorization"