Solution 1: Fix File Drag and Drop Permission Issues

When you cannot drag and drop files from other applications to the Eagle window, it is usually caused by insufficient user permissions. This issue can be resolved by modifying registry information. This operation will adjust the system's User Account Control (UAC) settings.

For detailed steps, please refer to: /support/article/why-cant-i-drag-and-drop-files-from-other-applications-to-eagle

Solution 2: Restart Your Computer

During software usage, if you encounter functional abnormalities, system service termination, or other unusual situations, it may be caused by prolonged system operation or internal system issues. Restarting your computer is a simple and effective solution.

For detailed steps, please refer to: /support/article/try-restarting-your-computer

Solution 3: Update Software to the Latest Version

Our product regularly releases minor fixes and upgrades that include known issue fixes and feature optimizations, typically identified by sub-version numbers (Build versions). Ensuring you use the latest version can avoid many known issues.

For detailed steps, please refer to: /support/article/how-to-update-your-application-to-the-latest-version

Solution 4: Repair .NET Framework

When running Eagle software on Windows operating systems, Microsoft .NET Framework is a required fundamental component. If .NET Framework is installed incorrectly or is corrupted, it may cause the software to fail to start or crash when adding certain format images.

For detailed steps, please refer to: /support/article/how-to-install-or-fix-microsoft-net-framework

Solution 5: Reset Eagle Cache Files

Resetting the application's cache files can usually solve some difficult problems, especially when the software is running abnormally or cannot start properly.

For detailed steps, please refer to: /support/article/how-to-reset-eagle-cache-files-on-your-computer

Solution 6: Restart Software

Restarting software is a common and effective problem-solving method that can clear temporary states and reinitialize the program.

For detailed steps, please refer to: /support/article/how-to-restart-software-purposes-and-step-by-step-guide

Solution 7: Check Windows Environment Variables TEMP/TMP

Accidental modification of system environment variables may cause programs that depend on these variables to fail to run properly, manifesting as software inability to start, crashes, or functional abnormalities. Environment variables are information used by the operating system to define the external environment, such as temporary file directories or system paths.

For detailed steps, please refer to: /support/article/how-to-check-and-fix-abnormal-temptmp-windows-environment-variables

Solution 8: Use SFC Command to Repair System Files

When errors occur in the system's .NET Framework environment, it may be due to corruption or loss of important system files. SFC (System File Checker) is a built-in Windows tool that can scan and repair these system files, restoring normal system operation.

For detailed steps, please refer to: /support/article/how-to-repair-system-files-using-sfc-command

Solution 9: Temporarily Disable Antivirus Software

Sometimes antivirus software may mistakenly identify applications and prevent them from running normally. Temporarily disabling antivirus software can verify whether the problem is caused by this.

For detailed steps, please refer to: /support/article/how-to-disable-antivirus-software-when-using-eagle

Windows Software Double-Click Not Opening or Unresponsive Problem Solutions